Cancellation Policy

We respect your time and appreciate your choice to spend it with Destino Spa. We've created our Cancellation Policy to provide the utmost versatility and convenience to our guests. Booking a reservation is your acceptance of our Cancellation Policy; therefore, please be certain you've reviewed and agreed to these terms.

At the time of booking, you will be asked to secure your reservation with a major credit card. Your card will not be charged unless the Cancellation Policy is breached. When rescheduling or cancelling a reservation, we ask that you give us advance notice (please review guidelines below). Last minute cancellations or rescheduled reservations are subject to a service charge. The service charge will be waived if we are able to fill your designated time slot. We always do our best in filling these reservations to avoid the service charge to your account.

  Single
Treatments
Multiple Treatments
How far in advance should I call if I need to cancel or reschedule to avoid a service charge?
24 Hours prior
48 hours prior
What is the service fee if I cancel/reschedule after this this point?
50% 50%
What is the service fee if I completely miss the appointment without any notice?
100% 100%